Each Dr Pen device has a cartridge with tiny needles attached. When you turn your device on and place it the area you wish to treat, the cartridge needles will pulsate and glide along the skin to penetrate the upper layers of your skin to create deliberate trauma and micro-wounds. These wounds trigger a healing response from the body, which responds by producing collagen and elastin fibers. Over time, the skin becomes rejuvenated and reduces the appearance of fine lines, scarring, hyperpigmentation, loose skin and will brighten and improve your overall texture and tone. Read more about how microneedling works here.

The level of discomfort you experience will depend on the needle length you choose to use, as well as whether you apply a numbing cream. The shorter the needle length, the less discomfort you will experience. If your skin is sensitive, you can purchase numbing cream from over the counter at any chemist. Apply approximately ⅓ to ½ of the tube to the area to be needled, leave on for 20 minutes then thoroughly remove the cream. Once you’ve removed the cream, cleanse the skin again. This is to avoid getting numbing cream into the microchannels.

Applying a numbing cream pre-needling is advisable for lengths longer than 1mm. Applying a serum such as hyaluronic acid will also help lubricate your skin and may alleviate some discomfort during the microneedling process. Using a device with a finer needle gauge (such as the M8 and A7), as well as a higher speed level, may also alleviate some discomfort. 

Microneedling can treat a range of conditions, with some of the most common including; mild to moderate acne scarring, fine lines and wrinkles, sagging skin, uneven skin tone (hyperpigmentation), uneven skin texture, dullness and stretch marks.To better understand which conditions each Dr Pen model can treat, please be sure to read the product description for each model, as each model targets different concerns and has unique features.

The Dr. Pen M9 is designed to support a more controlled and consistent microneedling experience. Intelligent cartridge recognition helps stabilise performance, while automated depth switching supports smoother transitions across treatment areas.

Yes. The Dr. Pen M9 is suitable for experienced at-home users when used according to recommended guidelines and instructions.

Recommended usage frequency for microneedling is once every 3 to 4 weeks. Always follow the recommended guidelines and allow adequate time between sessions.

Yes. Genuine Dr. Pen cartridges are designed to work in sync with the M9 to support optimal performance and consistent operation.